Most Frequently Asked Questions

You have full control over what emails you receive and how often you receive them. To update your preferences follow the steps below.

  1. Sign in to your account
  2. Click on the profile button in the navigation
  3. Click on the manage button
  4. Click on the Email Notification Preferences
  5. Select the emails you want to receive and click on the save button

Please allow a few hours for the changes to be applied. Note that deleting the Fishidy app from your phone will not stop emails from being sent.

There are a lot of waterways out there and it can take some time to collect enough data to add a new one into our system. If you'd like to see a waterway added send us a message with the name of the waterway, a location and any information you know about the waterway. Examples would be species, acreage, etc.

Not necessarily. We work closely with Fishing Hot Spots® to bring you proven and accurate fishing maps. Collecting, verifying, organizing and adding the data to Fishidy takes time. Because of this we do not have mapping features for every waterway, but we're working on it!

Look for the gold, premium badge shown below to determine if premium features are available for a waterway. If there's no badge, then there are no premium features available.
Fishing Hot Spots Powered Waterway

Your password is encrypted so we can't see it or change it for you. Click here to reset your password and follow the instructions on the page.

There may be times you do not want your premium membership active on Fishidy or you may need to update your billing information. Please follow the instructions listed below depending on where you purchased your Fishidy premium subscription from.

Amazon
Amazon provides you with a dashboard to manage all of your purchases. Follow the instructions provided on https://payments.amazon.com/help/81620

iTunes
Due to Apple's policies in regards to in-app purchases Fishidy can not automatically renew a subscription. If you purchased a month of premium access it will not renew at the end of the term. To renew, you as a user would have to purchase the premium access again. If you'd like auto-renewal enabled please purchase your subscription from fishidy.com/premium

Google Play
Google provides you with a dasboard to manage all of your purchases. Follow the instructions provided on http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2476088

www.fishidy.com/premium
Fishidy now uses BillingPortal.com to give users the ability to manage their subscriptions. You should have received an invitation email when you purchased premium access on fishidy.com. If you did not receive this email please contact us and we will resend the email invite.

Need More Help?

Browse our full list of frequently asked questions and answers, and if you still can't find what you’re looking for, send us a message.

Contact

8401 Excelsior Drive
Madison, WI 53717

The Madison Chain of Lakes

We're proud to call the Madison chain of lakes (Mendota, Monona, Lake Wingra, Waubesa and Kegonsa ) our home lakes. they offer world-class fishing in a unique, urban setting. the lakes are known for perch, catfish, crappie, bass, musky, walleye and northern. connect with them on fishidy!

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